{"id":153,"date":"2023-08-07T17:55:25","date_gmt":"2023-08-07T08:55:25","guid":{"rendered":"https:\/\/pointeng.mycafe24.com\/?page_id=153"},"modified":"2023-09-08T10:38:39","modified_gmt":"2023-09-08T01:38:39","slug":"contact","status":"publish","type":"page","link":"https:\/\/pointeng.kr\/en\/contact\/","title":{"rendered":"Inquiry"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^146|url^http:\/\/pointeng.mycafe24.com\/en\/wp-content\/uploads\/sites\/2\/2023\/08\/submeta4.jpg|caption^null|alt^null|title^null|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;full&#8221; el_id=&#8221;star&#8221; el_class=&#8221;sub_menu&#8221;][vc_column][vc_column_text]<\/p>\n<h1 class=\"page_title_big_company\">Customer Service<strong>Inquiry<\/strong><\/h1>\n<p>[\/vc_column_text][vc_row_inner el_class=&#8221;sub_menu_back&#8221;][vc_column_inner][vc_wp_custommenu nav_menu=&#8221;10&#8243; el_class=&#8221;sub_menu_col sub_menu_col4&#8243;][vc_raw_html]JTNDJTIxLS0lM0NkaXYlMjBjbGFzcyUzRCUyMmFuaW1hdGlvbi13cmFwcGVyJTIyJTNFJTBBJTIwJTIwJTIwJTIwJTNDY2FudmFzJTIwaWQlM0QlMjJhbmltYXRpb24tdmlzdWFsLWNhbnZhcyUyMiUzRSUzQyUyRmNhbnZhcyUzRSUwQSUzQyUyRmRpdiUzRS0tJTNF[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;w1300&#8243; el_id=&#8221;contact-form&#8221;][vc_column]<div class=\"ult-spacer spacer-69d1009b8049e\" data-id=\"69d1009b8049e\" data-height=\"100\" data-height-mobile=\"50\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"50\" style=\"clear:both;display:block;\"><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9-o1\" lang=\"ko-KR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/153#wpcf7-f9-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\ubb38\uc758 \uc591\uc2dd\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"9\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.7.7\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ko_KR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<table class=\"support_mail_tbl\">\n\t<tbody>\n\t\t<tr style=\"border-top: 1px solid #000;\">\n\t\t\t<th>\n\t\t\t\t<p>Company Name\/Name<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>E-mail<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"abc@email.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Phone Number<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phonenumber\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phonenumber\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Title<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Message<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Privacy<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<div id=\"mytextarea\">\n\t\t\t\t\t<p>Privacy Statement<br \/>\n\t\t\t\t\t\t<Point ENG Co., LTD.> ('our website') has the following processing policy to protect users' personal information and rights and interests in accordance with the Personal Information Protection Act and to smoothly handle users' complaints related to personal information. there is.\nWhen the company revises the personal information processing policy, 'our homepage' will be notified through the website notice (or individual notice).\n\u25cb This policy will be effective from Sep 01, 2023.\n1. Purpose of processing personal information\n\u2018Our website\u2019 handles personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be sought when the purpose of use is changed.\ngo. Product inquiry consultation processing\nPersonal information is processed for the purpose of verifying the identity of the applicant and notifying processing results.\nme. Provision of goods or services\nWe process personal information for the purpose of providing services, etc.\n2. Fill in the items of personal information to be processed\n\u2018Our homepage\u2019 handles the following personal information items.\ngo.\n\t\t\t\t\t\t\t<Processing product inquiry consultation>\n- Required items: company name, name, phone number, email\n3. Rights and obligations of information subjects and how to exercise them\nAs a subject of personal information, users can exercise the following rights.\ngo. The information subject can exercise the rights related to personal information protection in each of the following subparagraphs at any time with respect to \u2018our website\u2019.\n\u2460 Request to view personal information\n\u2461 Request for correction if there is an error, etc.\n\u2462 Deletion request\n\u2463 Request for suspension of processing\nme. The exercise of rights pursuant to 'a' can be done in writing, e-mail, fax, etc. in accordance with the form No. 8 of the Enforcement Rules of the Personal Information Protection Act for 'our homepage', and ) We will take action on this without delay.\nall. If the information subject requests correction or deletion of personal information errors, \u2018our homepage\u2019 will not use or provide the personal information until the correction or deletion is completed.\nla. The exercise of rights pursuant to 'A' can be done through an agent, such as a legal representative of the information subject or a person who has been delegated. In this case, you must submit a power of attorney in accordance with Attachment No. 11 of the Enforcement Rules of the Personal Information Protection Act.\n4. Destruction of personal information\nIn principle, 'our homepage' destroys the personal information without delay when the purpose of processing personal information is achieved. The procedure, deadline and method of destruction are as follows.\n- Destruction procedure\nThe information entered by the user is transferred to a separate DB after the purpose is achieved (separate documents in the case of paper) and stored for 3 years (in the case of technical support application) or immediately destroyed (education application, online for consultation). At this time, the personal information transferred to the DB will not be used for any other purpose unless it is required by law.\n- Expiration date\nIf the personal information of the user has elapsed, within 5 days from the end of the retention period, when the personal information becomes unnecessary, such as the achievement of the purpose of processing personal information, the abolition of the service, or the termination of the business The personal information will be destroyed within 5 days from the date when the processing of is deemed unnecessary.\n-Destruction method\nInformation in the form of electronic files uses a technical method that cannot reproduce the record.\n5. Measures to ensure the safety of personal information\nIn accordance with Article 29 of the Personal Information Protection Act, \u2018our homepage\u2019 takes the following technical\/managerial and physical measures necessary to secure safety.\ngo. Conduct regular self-audits\nIn order to secure stability related to handling of personal information, regular (once a year) self-audit is conducted.\nme. Minimization and training of personnel handling personal information\nWe are implementing measures to manage personal information by designating employees who handle personal information and limiting them to those in charge.\nall. Technical measures against hacking, etc.\nIn order to prevent leakage and damage of personal information caused by hacking or computer viruses, 'our homepage' installs a security program, periodically updates and inspects it, installs a system in an area where access from outside is controlled, and technically\/physically monitors and blocks are doing\nla. Access Control for Unauthorized Persons\nWe establish and operate access control procedures for physical devices that store personal information.\n6. Personal information manager and contact information\nYou can report all complaints related to personal information protection that occur while using the provider's service to the person in charge of personal information management or the department in charge.\nThe provider will provide prompt and sufficient answers to users' reports.\nPersonal information manager\nPhone : +82-31-360-8488\nIf you need to report or consult about other personal information infringement, please contact the organizations below.\n- Personal Dispute Mediation Committee (www.1336.or.kr \/ 1336)\n- Information Protection Mark Certification Committee (www.eprivacy.or.kr \/ 02-580-0533~4)\n- Advanced Crime Investigation Division, Supreme Prosecutors' Office (http:\/\/www.spo.go.kr \/ 02-3480-2000)\n- National Police Agency Cyber Terror Response Center (www.ctrc.go.kr \/ 02-392-0330)\n7. Protection of personal information of children under the age of 14\nChildren under the age of 14 must obtain the consent of their legal representative before registering as a member.\nThe legal representative may request the company to view, correct, delete some information, withdraw consent, etc. of children's personal information at any time, and the company must take necessary measures without delay in response to such requests.\n8. Other\nPlease note that this \"Privacy Policy\" does not apply to the collection of personal information by websites linked to this site.\n9. Duty of notice\nIf there is any addition, deletion or modification of the contents of the current Privacy Policy, it will be notified through the 'Notice' on the homepage at least 7 days before the revision.\n- Date of announcement: Sep 1, 2023\n- Effective date: Sep 1, 2023\n\t\t\t\t\t\t\t<\/processing>\n\t\t\t\t\t\t<\/point>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<p class=\"agree_area\"><span class=\"wpcf7-form-control-wrap\" data-name=\"agree\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"agree[]\" value=\"I agree to the above collection of personal information.\" \/><span class=\"wpcf7-list-item-label\">I agree to the above collection of personal information.<\/span><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/tbody>\n<\/table>\n<div style=\"text-align:center;\">\n\t<p><input class=\"wpcf7-form-control has-spinner wpcf7-submit\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<div class=\"ult-spacer spacer-69d1009b84ab1\" data-id=\"69d1009b84ab1\" data-height=\"100\" data-height-mobile=\"50\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"50\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^146|url^http:\/\/pointeng.mycafe24.com\/en\/wp-content\/uploads\/sites\/2\/2023\/08\/submeta4.jpg|caption^null|alt^null|title^null|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;full&#8221; el_id=&#8221;star&#8221; el_class=&#8221;sub_menu&#8221;][vc_column][vc_column_text] Customer ServiceInquiry [\/vc_column_text][vc_row_inner el_class=&#8221;sub_menu_back&#8221;][vc_column_inner][vc_wp_custommenu nav_menu=&#8221;10&#8243; el_class=&#8221;sub_menu_col sub_menu_col4&#8243;][vc_raw_html]JTNDJTIxLS0lM0NkaXYlMjBjbGFzcyUzRCUyMmFuaW1hdGlvbi13cmFwcGVyJTIyJTNFJTBBJTIwJTIwJTIwJTIwJTNDY2FudmFzJTIwaWQlM0QlMjJhbmltYXRpb24tdmlzdWFsLWNhbnZhcyUyMiUzRSUzQyUyRmNhbnZhcyUzRSUwQSUzQyUyRmRpdiUzRS0tJTNF[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;w1300&#8243; el_id=&#8221;contact-form&#8221;][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/pages\/153"}],"collection":[{"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":1,"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/pages\/153\/revisions"}],"predecessor-version":[{"id":399,"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/pages\/153\/revisions\/399"}],"wp:attachment":[{"href":"https:\/\/pointeng.kr\/en\/wp-json\/wp\/v2\/media?parent=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}